Greene County, NC is seeking qualified applicants for the position of Tax Specialist in the Tax Department to perform technical and administrative work in the support of the County tax assessment program. The Greene County Application for Employment may be downloaded from the County’s website at http://www.greenecountync.gov/departments/human-resources/. Completed applications can be mailed to Stephanie C. Wiggins, Greene County Tax Administrator, PO Box 482, Snow Hill, NC 28580 or emailed to email@example.com.
This position does not have a closing date and may be filled at any time. Only candidates selected for an interview will be contacted. Starting salary: $34,483. Greene County is an Equal Opportunity/Affirmative Action/Drug-Free Employer.
General Statement of Duties
Performs technical and administrative work in support of the County tax assessment program.
Distinguishing Features of the Class
An employee in this class performs a variety of tasks to update land records; real property values; tax exclusions, exemptions and deferments; and assists the public with listing, and other questions and information. The employee researches and gathers data; establishes computer tax records for new construction; prepares materials and coordinates records for site visits; participates in field work including measuring and documenting information; enters data; assigns codes and calculates values and generates property record cards. In addition, the role researches estate files and updates land records reflect transfers of ownership through will and estates. Work requires judgment in verifying information and requires the use of specialized computer software and other equipment and customer service skills. Work is performed under the regular supervision and is reviewed for accuracy by conferences, review of the property records and reports.
Duties and Responsibilities
Essential Duties and Tasks
Researches and gathers data regarding property transfer and death records from the Register of Deeds and Clerk of Court offices and updates records as necessary; researches as necessary to verify information; creates accounts for new property owners and updates existing customer accounts; enters data, assigns codes, coordinates records for site visits; maintains tracking log for appraiser=s field work assignments.
Assists in real property appraisal including field inspections of residential, commercial and industrial properties; assists with measuring structures and documenting field data and information; operates measurement tools as needed.
Compiles data from building and zoning permits for updating property cards; prints updated property cards.
Reviews applications for tax exclusions, exemptions, and deferments and determines which applicants meet requirements; informs applicants of approval or denial; determines if deceased taxpayers were receiving tax exclusions, exemptions or deferments and updates tax data base as necessary.
Keys new construction and a variety of property changes including structure type, physical condition, year built, remodeled year, utilities, depreciation codes, improvement codes, etc. to produce accurate and current property tax record cards.
Keys property splits and transfers to create accurate and current tax record cards; verifies sale qualification codes based on real estate transfers.
Assists the public with listing property; researches abstracts and requests additional information as needed.
Assists the public with a variety of tax questions; discusses valuation of property and buildings with owners; explains laws, policies and procedures; answers telephone and assists taxpayers, attorneys, mortgage company staff and others with a variety of information and tax programs; refers customers to others as needed.
Assists customers with GIS on line system to locate property, with information about the appraisal process, and with applications for the agriculture, horticulture and forestlands= deferred tax land use program.
Compiles, prepares, prints, and copies a wide variety of records, reports, data and information.
Additional Job Duties
Performs related duties as required.
Recruitment and Selection Guidelines
Knowledge, Skills and Abilities
Considerable knowledge of the North Carolina Machinery Act and related rules and regulations as they relate to the assessment, appraisal and valuation of property for tax purposes.
General knowledge of abstract files and procedures for retrieving and storing data.
Considerable knowledge of the technology and applications for the assessment, appraisal and valuation processes and spreadsheets, data base, word processing and other applications.
Skill in collaborative conflict resolution, customer service excellence, and teamwork.
Ability to read and accurately interpret complicated legal documents and tax maps including deeds, estate files, wills, survey, etc.
Ability to work in the field in sometimes remote areas.
Ability to use assigned office equipment with skill, accuracy and at the required speed.
Ability to perform mathematical calculations with speed and accuracy.
Ability to communicate effectively in oral and written forms.
Ability to communicate effectively with upset and angry individuals and explain legal and technical information clearly.
Ability to establish and maintain effective working relationships with County officials, employees in other departments and the general public.
Ability to learn specialized computer applications that are used in the tax valuation process.
Ability to evaluate office processes and procedures and make recommendations for change.
Ability to organize work for efficient processing, set and follow effective work priorities, and meet established deadlines.
Must be able to physically perform the basic life operational functions of stooping, kneeling reaching, standing, walking, pushing, pulling, lifting, grasping, fingering, talking, hearing and repetitive motion.
Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible of force frequently or constantly to move objects.
Must possess the visual acuity to prepare and analyze data and figures, examine and work with maps, charts, and detailed materials, to operate a computer, use measurement devices, and to read extensively.
Desirable Education and Experience
Graduation from a community college with a degree in real estate, paralegal technology, or related field and considerable experience in a tax office dealing with listing, assessment, and tax records; or any equivalent combination of education and experience.
Possession of a valid driver’s license.
As a condition of employment for this position, persons must be able to complete and pass three (3) fundamental courses relative to property tax within two (2) years of employment. These courses are:Fundamentals of Property Tax Listing and Assessing, Personal Property Appraisal and Assessment, and Fundamentals of Real Property Appraisal.